# How customers sign the waiver

> Get every diver's waiver signed online, by link, at the desk or on paper.

Checked 9 November 2026 · https://docs.seascape.bz/check-in/sign-the-waiver

A customer signs once per Booking ID. One signature covers every activity on that visit. A later visit, with a new Booking ID, means signing again.

There are four ways it gets signed:

- When they book online: They read the whole waiver and sign before paying, and each person on the booking signs their own.
- From the booking: On a diver's row, **Send waiver** emails their own link (or **Send waiver to contact** if that diver has no email). **Send waiver to all** sends one to everyone. No login is needed.
- At the desk, with the QR code or the kiosk on **Check-In**.
- On paper: Tick **Signed on paper** on that diver's row.

The **Waiver reminder** email chases unsigned waivers before the trip, but it starts off. Turn it on under **Settings** → **Notifications** → **Automatic customer emails**.

A signed waiver is locked. Nobody can edit or delete it, and it shows on the manifest so the crew can see who has signed.