# Seascape Help > Step-by-step help for running your dive shop on Seascape: bookings, trips, payments, your website and the rest. Each article is also plain Markdown: add .md to its address. ## Getting started - [Creating your shop](https://docs.seascape.bz/getting-started/create-your-shop.md): Sign up, confirm your email and mobile, create your shop, then check the currency, timezone and booking link. - [Finding your way around](https://docs.seascape.bz/getting-started/find-your-way-around.md): Find every page in the sidebar, on a computer or a phone. - [The "Get your shop ready" list on Home](https://docs.seascape.bz/getting-started/get-your-shop-ready.md): Work through the Home list of what your shop needs before its first real booking. - ["Show me" walkthroughs](https://docs.seascape.bz/getting-started/show-me-walkthroughs.md): Start, replay or stop a walkthrough that highlights the real buttons for a job. - [The full setup guide](https://docs.seascape.bz/getting-started/setup-guide.md): Go through every setting in order with the full Setup Guide. - [Take a test booking](https://docs.seascape.bz/getting-started/take-a-test-booking.md): Book something yourself from your booking page to see what customers see, then tidy up. - [Importing your activities](https://docs.seascape.bz/getting-started/import-your-activities.md): Add many activities at once from Belize favourites or a spreadsheet. - [Moving over from Bloowatch](https://docs.seascape.bz/getting-started/move-from-bloowatch.md): Bring customers, bookings and payments over from Bloowatch by CSV, with undo. - [Installing Seascape as an app](https://docs.seascape.bz/getting-started/install-the-app.md): Install Seascape on a phone, tablet or computer so it opens from its own icon. - [My changes aren't showing up](https://docs.seascape.bz/getting-started/changes-not-showing.md): Fix a device that is still showing an older copy of Seascape. - [Search](https://docs.seascape.bz/getting-started/search-the-dashboard.md): Jump straight to a client, booking, Booking ID, trip, product, page or setting from the search bar. - [Signing in](https://docs.seascape.bz/getting-started/sign-in.md): Sign in with Google, a passkey, your password, or a 6-digit code we email you. ## Trips and the calendar - [Putting a trip on the calendar](https://docs.seascape.bz/trips/add-a-trip.md): Schedule a trip, repeat it on set weekdays, or create a multi-day course. - [Trip templates and Generate Trips](https://docs.seascape.bz/trips/trip-templates.md): Save a weekly trip as a template and create trips from it with Generate Trips. - [The views on the Trips page](https://docs.seascape.bz/trips/calendar-views.md): Choose the right view of your trips: calendar, week, timeline, board, staff, equipment or boats. - [Confirming trips, and auto-confirm](https://docs.seascape.bz/trips/confirm-trips.md): Confirm trips by hand or let an activity auto-confirm them once the minimum is booked. - [Managing who's on a trip](https://docs.seascape.bz/trips/manage-whos-on-a-trip.md): See who is on a trip, add walk-ins, move bookings and email everyone. - [Trip manifests](https://docs.seascape.bz/trips/manifests.md): Print or share the list of who is on the boat, with waiver and payment status. - [Your trips in Google, Apple or Outlook calendar](https://docs.seascape.bz/trips/sync-your-calendar.md): See your Seascape trips in Google, Apple or Outlook calendar. - [When online booking closes for a trip](https://docs.seascape.bz/trips/when-online-booking-closes.md): Set how close to departure customers can still book online. ## Reservations - [Taking a booking by phone or in person](https://docs.seascape.bz/reservations/take-a-booking.md): Take a phone or walk-in booking with Add Reservation, for one dive or a whole visit. - [The Reservations list](https://docs.seascape.bz/reservations/reservations-list.md): Search, filter and work through every booking on the Reservations page. - [What the booking statuses mean](https://docs.seascape.bz/reservations/booking-statuses.md): Understand what each booking status and Booking ID status means. - [Booking IDs: one visit, several activities](https://docs.seascape.bz/reservations/booking-ids.md): Understand Booking IDs, which hold every activity of one customer's visit, and move or merge them. - [Cancelling a booking, and Restore](https://docs.seascape.bz/reservations/cancel-a-booking.md): Cancel a booking, choose where the money goes, and undo a mistake with Restore. - [The waitlist](https://docs.seascape.bz/reservations/waitlist.md): Manage the waitlist for full trips and offer a seat when one opens. - [Seats left: what customers see about how full a trip is](https://docs.seascape.bz/reservations/seats-left.md): Choose whether your booking page, trip calendar and website show how many seats are left. - [Booking terms and conditions](https://docs.seascape.bz/reservations/booking-terms.md): Write the terms customers agree to when they book online. ## Check-in, waivers and diver safety - [Setting up your waiver](https://docs.seascape.bz/check-in/set-up-your-waiver.md): Put your own waiver wording in, give some activities their own, or switch the waiver off. - [How customers sign the waiver](https://docs.seascape.bz/check-in/sign-the-waiver.md): Get every diver's waiver signed online, by link, at the desk or on paper. - [Signed waiver records](https://docs.seascape.bz/check-in/signed-waivers.md): Find, print and keep signed waivers for as long as you must. - [Front desk check-in, QR code and kiosk](https://docs.seascape.bz/check-in/front-desk-check-in.md): Check booked customers in fast, and let walk-ins sign themselves in by QR code or kiosk. - [Scan an ID or cert card to add a client](https://docs.seascape.bz/check-in/scan-an-id-or-cert-card.md): Add a client by scanning their passport, licence or dive card. - [Young divers: age rules for online bookings](https://docs.seascape.bz/check-in/young-divers.md): Set minimum ages and junior depth limits for dive activities booked online. - [Dive currency: divers who haven't dived lately](https://docs.seascape.bz/check-in/dive-currency.md): Make divers who haven't dived in two years book a refresher first. - [No-Fly Calculator](https://docs.seascape.bz/check-in/no-fly-calculator.md): Work out the latest time a diver can surface before their flight. ## Getting paid - [Payment methods](https://docs.seascape.bz/payments/payment-methods.md): Choose which payment methods staff and online customers can use. - [Setting your deposit](https://docs.seascape.bz/payments/set-your-deposit.md): Set how much customers pay up front, shop-wide or for one activity. - [Keeping the deposit on a late cancel or no-show](https://docs.seascape.bz/payments/keep-the-deposit.md): Decide whether you keep the deposit when a customer cancels late or doesn't show. - [No-show and late cancellation fees](https://docs.seascape.bz/payments/no-show-fees.md): Charge a no-show or late-cancellation fee to a card the customer agreed to. - [Taking card payments (Belize Bank)](https://docs.seascape.bz/payments/card-payments.md): Take card payments through Belize Bank: what it costs, BZD charging and turning it off. - [Applying for card payments](https://docs.seascape.bz/payments/apply-for-card-payments.md): Apply for card payments, with what to have ready and what each status means. - [Getting paid out for card payments](https://docs.seascape.bz/payments/card-payouts.md): Get card money paid into your bank: payout account, schedule, statements and refunds. - [Saved cards and charging the balance later](https://docs.seascape.bz/payments/saved-cards.md): Choose whether cards are saved and whether staff may charge the remaining balance later. - [Recording a payment, and sending a payment link](https://docs.seascape.bz/payments/record-a-payment.md): Record money you took yourself, or send the customer a link to pay. - [Refunds and voids](https://docs.seascape.bz/payments/refunds-and-voids.md): Give money back with a refund, or correct a mistaken payment with a void. - [Recording a payment taken through PayLink](https://docs.seascape.bz/payments/paylink-payments.md): Record a payment a customer made to you through PayLink. - [Tips](https://docs.seascape.bz/payments/tips.md): Ask for tips at the till and see them on the end-of-day report. - [The Payments page: every payment in one list](https://docs.seascape.bz/payments/payments-page.md): See every payment and refund from bookings and the till, check a card payment, and export the list. ## Point of sale - [Selling at the till](https://docs.seascape.bz/point-of-sale/sell-at-the-till.md): Sell products and activities at the till and take payment. - [Opening and closing the register](https://docs.seascape.bz/point-of-sale/open-and-close-the-register.md): Open the register with a float, and count up and close it at the end of the day. - [Refunds at the till](https://docs.seascape.bz/point-of-sale/till-refunds.md): Refund or void a sale made at the till. - [Gift cards](https://docs.seascape.bz/point-of-sale/gift-cards.md): Sell a gift card and put its value on a customer's account balance. ## Invoices, quotes and reports - [Financials, reports and QuickBooks](https://docs.seascape.bz/invoices/financials-and-quickbooks.md): See revenue and balances in Financials and export your transactions for QuickBooks. - [Making and sending an invoice](https://docs.seascape.bz/invoices/send-an-invoice.md): Make an invoice for a visit, send it, and mark it paid. - [Deleting or voiding an invoice](https://docs.seascape.bz/invoices/delete-or-void-an-invoice.md): Remove a draft invoice or void a sent one. - [Quotes](https://docs.seascape.bz/invoices/quotes.md): Send a quote and turn it into a booking. - [Credit notes](https://docs.seascape.bz/invoices/credit-notes.md): Reduce what a customer owes on an invoice with a credit note. - [Payment links on invoices and quotes](https://docs.seascape.bz/invoices/invoice-payment-links.md): Let customers pay an invoice or quote online from its link. ## Activities and products - [Activities: what customers book](https://docs.seascape.bz/activities/set-up-an-activity.md): Add the dives, courses and tours customers book, with their price and rules. - [Courses, including multi-day courses](https://docs.seascape.bz/activities/courses.md): Set up courses, including multi-day courses, as activities. - [Certification requirements](https://docs.seascape.bz/activities/certification-requirements.md): Require a minimum certification level for a dive. - [Which activities customers can book online](https://docs.seascape.bz/activities/which-activities-book-online.md): Choose which activities and trips customers can book online. - [An activity that sends the customer no emails](https://docs.seascape.bz/activities/activities-without-emails.md): Keep an activity, such as a washout, out of the customer's booking emails while still billing it. - [E-learning codes and e-learning credit](https://docs.seascape.bz/activities/e-learning-codes.md): Send each student their e-learning code and make sure no one pays for e-learning twice. - [Products](https://docs.seascape.bz/activities/products.md): Sell off-the-shelf products, track stock, and add them to bookings or the till. - [Seasons and price tiers](https://docs.seascape.bz/activities/seasons-and-price-tiers.md): Know that seasons and price tiers don't change prices yet, and what to do instead. - [Promo codes](https://docs.seascape.bz/activities/promo-codes.md): Create discount codes for online checkout and office bookings. - [Packages](https://docs.seascape.bz/activities/packages.md): Sell several activities together at one price as a package. ## Clients and account balance - [Client profiles](https://docs.seascape.bz/clients/client-profiles.md): Find everything about a customer on their client profile. - [Account balance](https://docs.seascape.bz/clients/account-balance.md): Add to, spend, correct or pay out a client's account balance. - [Importing and exporting clients](https://docs.seascape.bz/clients/import-and-export-clients.md): Import a client list from a spreadsheet, or export yours. - [Booking from a client's profile](https://docs.seascape.bz/clients/book-from-a-profile.md): Book a returning customer straight from their profile. ## Messages, requests and marketing - [Messages: your customer inbox](https://docs.seascape.bz/messages/inbox.md): Read and answer customer emails and texts in one shared inbox. - [Requests: date requests and website messages](https://docs.seascape.bz/messages/requests.md): Answer date requests and website messages, turn date requests off if you want, and download your newsletter sign-ups. - [Reviews](https://docs.seascape.bz/messages/reviews.md): Collect reviews after each trip and point happy customers to Google and TripAdvisor. - [Campaigns: emailing past customers](https://docs.seascape.bz/messages/campaigns.md): Email a promotion or news to a chosen group of past customers. - [Which emails go out, and changing their wording](https://docs.seascape.bz/messages/customer-emails.md): Choose which emails customers get automatically and change their wording. - [Texting customers (Twilio)](https://docs.seascape.bz/messages/text-customers.md): Text customers from your own Twilio number, by hand or automatically. - [Delivery and opt-outs: emails that didn't arrive, and who unsubscribed](https://docs.seascape.bz/messages/email-delivery.md): See emails that didn't arrive, what was sent, who unsubscribed, and which numbers texted STOP. ## Your website - [Find your way around Website: draft, preview and publish](https://docs.seascape.bz/website/find-your-way-around-website.md): Website's three tabs, your free address, the draft and the live site, a preview link, Publish, and throwing a draft away. - [Your website's look: themes and Set up your look](https://docs.seascape.bz/website/your-websites-look.md): Compare themes on your own pages, preview one full screen, and start a fresh look with Set up your look. - [Your design systems](https://docs.seascape.bz/website/design-systems.md): Keep your colours, fonts and corners as design systems: start from a ready-made one, or create one with AI or from your brand files. - [Edit a page: sections, words, photos and style](https://docs.seascape.bz/website/edit-a-page.md): Select, move or hide a section, change words and photos, put a photo behind a section, change colours and fonts, and edit on your phone. - [Add sections, and reuse a saved section](https://docs.seascape.bz/website/add-and-reuse-sections.md): Add a section from the library, put columns side by side, connect sections to your activities, and save a section to reuse on other pages. - [Undo, restore a version, and two people editing at once](https://docs.seascape.bz/website/undo-history-and-two-people-editing.md): Undo one change, see every change for 90 days, restore a published version, keep your changes when someone else saved, and fill blanks before publishing. - [Pages and the menu: new pages, renaming, deleting and order](https://docs.seascape.bz/website/pages-and-the-menu.md): Add a page, rename it or change its address, delete one, change the menu, and add a link to another website in your header. - [Edit an activity's page](https://docs.seascape.bz/website/activity-pages.md): Give each activity its own page, add your own sections around its live price, dates and Book button, and choose how that part looks. - [The website assistant](https://docs.seascape.bz/website/the-website-assistant.md): Ask the website assistant to build or change your pages in your own words, check its change list, apply it, and undo a whole turn. - [Search and sharing: how you look on Google and when your site is shared](https://docs.seascape.bz/website/search-and-sharing.md): Choose how your website looks on Google and in a shared link, keep a half-built site out of search, and keep old links working. - [Connect Google: Analytics and Search Console](https://docs.seascape.bz/website/google-analytics-and-search-console.md): Connect your own Google account so Seascape sets up Google Analytics and Search Console, and see how people find you on Google. - [Your own address](https://docs.seascape.bz/website/your-own-address.md): Rename your free address, or put your website, booking page and customer links on a domain you own. - [Advanced: Powered by Seascape, embeds, verification codes and the Google tag ID](https://docs.seascape.bz/website/advanced-settings.md): Turn Powered by Seascape off, allow embeds from other websites, add search engine verification codes or an agency's Google tag, and choose Page not found. - [Booking from your website: booking over your page, seats left, your brand and reviews](https://docs.seascape.bz/website/booking-from-your-website.md): How customers book without leaving your website, showing seats left, your brand on booking pages, your reviews, and your site on a phone. - [Website troubleshooting: changes not showing, and other common questions](https://docs.seascape.bz/website/website-troubleshooting.md): Answers when your website doesn't do what you expect: changes not showing, themes, Set up your look, domains, redirects, Google, the assistant and phones. - [Where every website setting lives](https://docs.seascape.bz/website/where-website-settings-live.md): Find any website setting by searching Settings, and see which Settings page holds each one and when it goes live. - [Your booking page](https://docs.seascape.bz/website/booking-page.md): Find your online booking page and what customers see on it. - [Putting booking on a website you already have](https://docs.seascape.bz/website/add-booking-to-your-site.md): Add your booking page or trip calendar to a website you already have. - [The trip calendar](https://docs.seascape.bz/website/trip-calendar.md): Show every upcoming trip on a calendar and let customers request other dates. - [Brand: your logos, tagline, voice, photos and social media](https://docs.seascape.bz/website/brand.md): Set your tagline, logos, colours, fonts, voice, photos and social links, used on your website, booking pages and emails. - [Customer pages: what your customers see, and where its words come from](https://docs.seascape.bz/website/customer-pages.md): See every page your customers open, how much of your brand each shows, and where to change its words. - [Connecting an AI assistant](https://docs.seascape.bz/website/connect-an-ai-assistant.md): Let Claude or another AI assistant read your website, activities, prices and trip dates, and change your website's draft. Only you publish. - [Your Page not found page (404)](https://docs.seascape.bz/website/page-not-found.md): Choose what visitors see at an address on your website that doesn't exist. ## Team and staff - [Inviting your team](https://docs.seascape.bz/team/invite-your-team.md): Give staff their own logins, and remove access when someone leaves. - [Roles and permissions](https://docs.seascape.bz/team/roles-and-permissions.md): Decide what managers and staff can see and change. - [The Activity log: who did what](https://docs.seascape.bz/team/activity-log.md): See who refunded, voided, cancelled, changed a price or changed someone's access. - [Resetting a team member's password](https://docs.seascape.bz/team/reset-a-password.md): Email a team member a link to choose a new password when they are locked out. - [The Staff page](https://docs.seascape.bz/team/staff-page.md): See your team, their roles and certifications, and who is working when. - [Recording time off](https://docs.seascape.bz/team/time-off.md): Record a staff member's time off so you don't schedule them. - [Workforce: timesheets and payroll](https://docs.seascape.bz/team/timesheets-and-payroll.md): Log hours, run payroll and set each person's pay type. ## Boats, gear and maintenance - [Adding your boats](https://docs.seascape.bz/boats-and-gear/add-your-boats.md): Add your boats with capacity and servicing details. - [Boat capacity and overbooking](https://docs.seascape.bz/boats-and-gear/boat-capacity.md): Understand how trip and boat limits stop you overbooking. - [Equipment and rental gear](https://docs.seascape.bz/boats-and-gear/equipment-and-rentals.md): Keep track of your gear, servicing dates and what each diver needs on the day. - [Vehicles](https://docs.seascape.bz/boats-and-gear/vehicles.md): Keep your vans and trucks alongside your boats. - [Service log and licences](https://docs.seascape.bz/boats-and-gear/service-log.md): Log servicing and keep licences and permits on record. - [Maintenance Due](https://docs.seascape.bz/boats-and-gear/maintenance-due.md): See what equipment, boats and licences are due in the next 60 days. - [Meeting points and dive sites](https://docs.seascape.bz/boats-and-gear/meeting-points-and-dive-sites.md): Add your dive sites and meeting points, and tell customers where to check in. ## Shop settings and your Seascape plan - [How Settings is organised](https://docs.seascape.bz/settings/how-settings-works.md): Find any setting: the searchable list of groups, view-only locks, and how changes are saved. - [Your shop's details (General)](https://docs.seascape.bz/settings/shop-details.md): Fill in the shop details customers see on emails, invoices and your booking page, in Settings, General. - [Locations, opening hours and days closed](https://docs.seascape.bz/settings/locations-and-hours.md): Set your timezone, booking link and opening hours, days closed, or add a separate location. - [Booking questions](https://docs.seascape.bz/settings/booking-questions.md): Choose what you ask the person booking and each diver, and add your own questions. - [Twilio, calendar feeds, your email address and QuickBooks](https://docs.seascape.bz/settings/connect-apps.md): Find where Twilio, calendar feeds, your email domain, the booking embed and QuickBooks are set up. - [Notifications for you and your team](https://docs.seascape.bz/settings/notifications.md): Choose how you and your team hear about bookings, full trips and replies. - [Partner shops: booking divers with another Seascape shop](https://docs.seascape.bz/settings/partner-shops.md): Link with another Seascape shop, book a diver onto its trips, follow that booking, and read the monthly commission statement. - [Text alerts](https://docs.seascape.bz/settings/text-alerts.md): Get texts from Seascape about bookings, full trips, servicing and payouts. - [Your Seascape subscription (Plan and billing)](https://docs.seascape.bz/settings/plan-and-billing.md): Understand your Seascape subscription: price, trial, paying, renewals, locking and cancelling. - [Getting help, and what's new](https://docs.seascape.bz/settings/help-and-whats-new.md): Get help, report a problem, and see what changed in Seascape.