# Taking a booking by phone or in person

> Take a phone or walk-in booking with Add Reservation, for one dive or a whole visit.

https://docs.seascape.bz/reservations/take-a-booking

Go to **Reservations** and press **Add Reservation**.

- Customer: search for a returning customer, or add a new one. Their details fill in for you.
- Add each activity and pick its trip. Booking several dives for one visit? Add them all here: they share one Booking ID.
- Add everyone who is coming. You only enter each person once, and each person's details are asked one time even if they are on several trips.
- Check the order summary. **Deposit due now** comes from your deposit rules.
- Press **Create reservation**.

Seascape then asks whether to email the details to the customer. Nothing is sent unless you choose to.

A booking made in the office is confirmed straight away and has no time limit for paying, so an unpaid phone booking stays on the trip until you cancel it. To add a dive to a visit that already exists, open its Booking ID and use **Add activity to** that Booking ID. To add something off the shelf, like a rash guard, use **Add product**.