# Website troubleshooting: changes not showing, and other common questions

> Answers when your website doesn't do what you expect: changes not showing, themes, Set up your look, domains, redirects, Google, the assistant and phones.

Checked 10 November 2026 · https://docs.seascape.bz/website/website-troubleshooting

Each question below has a short answer, and a link to the article with the whole story.

**I changed something, but my live site looks the same**
Your change is in your draft. Press **Publish**. **Overview** → **Waiting in your draft** lists everything that isn't live yet. See [Draft and live](https://docs.seascape.bz/website/find-your-way-around-website#draft-and-live).
**??? I can't choose another theme**
Shoreline, Blue Hour, Logbook and Mangrove say **Not released yet**. You can preview them on your own site, but not use them yet. See [Your website's look](https://docs.seascape.bz/website/your-websites-look).
**??? I can't find Set up your look**
With no website yet, it is on **Overview** and **Design**. Once you have a website, press **Start again with Set up your look** on **Website** → **Design**. See [Set up your look](https://docs.seascape.bz/website/your-websites-look#set-up-your-look).
**??? Connect a domain does nothing**
Your own domain is an add-on. On **Settings** → **Domains**, press **Add Your own address** first. See [Your own address](https://docs.seascape.bz/website/your-own-address#add-on).
**??? Add redirect is greyed out**
Your own redirects need your own domain. Pages and activities you rename forward by themselves, even on a free address. See [Redirects](https://docs.seascape.bz/website/search-and-sharing#redirects).
**??? My Google figures are all dashes**
The card says **Waiting for Google**. Figures usually appear two or three days after you set up Search Console. See [Connect Google](https://docs.seascape.bz/website/google-analytics-and-search-console#how-people-find-you).
**??? Marketing and analytics says it couldn't load my Google and Meta connections**
Press **Try again**. Nothing you saved is lost, and your website keeps sending what it sent before.
**??? The website assistant changed something I didn't want**
Press **Undo this turn** in the assistant, or **Undo** on that change in **History**. See [Undo and History](https://docs.seascape.bz/website/undo-history-and-two-people-editing#history).
**??? Seascape says someone else saved this page**
Press **Keep mine** to save your changes on top of theirs. See [When someone else saved the same page](https://docs.seascape.bz/website/undo-history-and-two-people-editing#keep-mine).
**??? I see words in double square brackets, like [[how many divers?]]**
That is a blank to fill in. Visitors never see it: Publish lists it first, and the sentence stays off your live site until you fill it. See [Blanks](https://docs.seascape.bz/website/undo-history-and-two-people-editing#blanks).
**??? My colour looks a little different in some places**
Where your colour would be hard to read, Seascape uses a readable shade of it there, and says so in **Settings** → **Brand** and the editor's **Design** tab. See [Colours that stay readable](https://docs.seascape.bz/website/design-systems#readable).
**??? I can't move sections on my phone**
On a phone you can change words and photos, and publish. Adding, moving and styling sections needs a computer. See [Edit from your phone](https://docs.seascape.bz/website/edit-a-page#phone).
**??? A staff member can't open Website**
Seeing Website needs **See the website editor**, and changing it needs **Edit the website**. Both start off for staff. Change them in **Settings** → **Users and permissions**.