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Confirming trips, and auto-confirm

Confirm trips by hand or let an activity auto-confirm them once the minimum is booked.

A new trip is Scheduled. Once you know it will run, it becomes Confirmed, and the customers on it get a Trip confirmed email.

By hand: Confirm the trip from the trip itself, or drag it to Confirmed on the Board view. Only roles allowed to confirm trips can do this.

Automatically: Auto-confirm is set per activity, and it starts off. Open Activities, edit the activity and turn on Auto-confirm trips. Once a trip of that activity reaches its Confirmation Minimum, Seascape confirms it within the hour and emails the customers. Unpaid seat holds don't count toward the minimum.

  • A class or course with auto-confirm on confirms with its first student.
  • A snorkel trip never confirms on its own numbers. It confirms when a dive trip on the same boat at the same time is confirmed.
  • If bookings drop below the minimum, an auto-confirmed trip goes back to not confirmed, but never within 24 hours of departure.
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