Reviews

Seascape asks your customers for a review on its own. About two days after a trip, the Review request email asks how it went, and one reminder follows about a week later. A course is asked once, when it ends. Both emails start on. Switch the request off under Settings → Notifications → Automatic customer emails; the reminder is under Show all customer emails there.

The customer gives a star rating and an optional comment. Under the comment box, the form tells them their first name and review may appear on your website. Afterwards, every customer is offered your Google review link and TripAdvisor link from Settings → General → Review links, whatever score they gave. Add both links so happy customers can post publicly.

Every review is under Reviews in the sidebar, with your average rating. You can hide one.

Your website can show them. In the website editor, add or select the Reviews section and set Where they come from to My published reviews. Reviews appear there on their own as customers leave them, older ones included: your newest reviews that aren't hidden and have 3 stars or more and some words, each with the customer's words, their stars and their first name only. How many to show sets how many, and Only show at least leaves out lower ratings. A review you hide leaves your site within a few minutes, and a new one appears in the same time. When no review can show, the section is left off your live site and the editor tells you why. The editor shows your reviews as they will look, and reads them again when you come back to it or select the section. Quotes you typed in the section are kept but don't show while it shows your published reviews; to show them again, choose The ones I type here.