Messages, requests and marketing

Your inbox, date requests, reviews, campaigns, emails and texts.

The three things you'll do first

1. Messages: your customer inboxRead and answer customer emails and texts in one shared inbox.Read it
2. ReviewsCollect reviews after each trip and point happy customers to Google and TripAdvisor.Read it
3. Campaigns: emailing past customersEmail a promotion or news to a chosen group of past customers.Read it

In this section

7 articles

• Messages: your customer inboxRead and answer customer emails and texts in one shared inbox.
• Requests: date requests and website messagesAnswer date requests and website messages, turn date requests off if you want, and download your newsletter sign-ups.
• ReviewsCollect reviews after each trip and point happy customers to Google and TripAdvisor.
• Campaigns: emailing past customersEmail a promotion or news to a chosen group of past customers.
• Which emails go out, and changing their wordingChoose which emails customers get automatically and change their wording.
• Texting customers (Twilio)Text customers from your own Twilio number, by hand or automatically.
• Delivery and opt-outs: emails that didn't arrive, and who unsubscribedSee emails that didn't arrive, what was sent, who unsubscribed, and which numbers texted STOP.