The Activity log: who did what

Go to Settings → Users and permissions and press Open activity log. Only the Super Admin and Admins see it, and nobody, including the owner, can edit or delete what is in it.

It records the things a shop asks about later:

• Money: payments recorded by your team, refunds (to card, cash or the client's account), voided payments, register refunds and voids, and changes to a client's account balance.
• Bookings: cancellations, deleted activities, price changes and activities moved to another Booking ID.
• Team: who was given access, role changes, removed access and password resets.
• Invoices & clients: voided or deleted invoices, and deleted client records.

Each line says when, who and what, with the Booking ID when there is one. Narrow it with Everyone, All actions and the date range, and use Show older for more.

Online bookings and card payments that arrive by themselves are not listed: the log is what your team did. Lines marked from records were filled in from older records when the log was switched on; where the person was never written down, it says Not recorded rather than guessing.