Resetting a team member's password

A team member who can't sign in can use Forgot password? on the sign-in page themselves. If they can't, an Admin or Super Admin can send the email for them.

Go to Settings → Users and permissions → Members, open the ⋯ menu on their row (on a phone, tap their row) and choose Reset password. Check the address and press Send reset email.

• The link works for 15 minutes and only once.
• They choose the new password. You never see or set it, and their current password keeps working until they use the link.
• Only Admins and Super Admins can send one, and each one is recorded in the Activity log.
• To stop a mistake becoming a flood, one person can get 3 in an hour, a minute apart.

It is only offered for people with a login, and not on your own row: to change your own password, sign out and use Forgot password?.