The waitlist
Manage the waitlist for full trips and offer a seat when one opens.
When a trip is full, your booking page offers Join Waitlist instead. Every entry is on the Waitlist page, as Waiting, Notified or Booked.
When a seat opens, you will see it on Home and on the trip. You then choose:
- Offer a spot: emails a link straight to that departure, with a deadline. Pick First to book wins for several people at once, or Offer one person first. The offer closes itself when they book.
- Convert to booking: you book the person yourself. This skips your deposit rule, so the payment link may ask for the full price. Offer a spot is usually better.
Nothing is emailed to someone on the waitlist unless you choose to.
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