Getting paid out for card payments
Get card money paid into your bank: payout account, schedule, statements and refunds.
Card payments go into Seascape's Belize Bank merchant account first. Seascape then pays what you are owed into your bank account, in Belize dollars.
Your payout bank account is set up by Seascape. The bank details on your card application are not copied over by themselves. Until Seascape has entered them, Settings → Payouts → Payout schedule says no payout bank account is on file. Payouts is for the Super Admin and Admins. To set it or change it, contact Seascape.
How often: Choose under Frequency: Manual (no schedule), Daily, Weekly or Monthly. Every shop starts on Manual, which means you are only paid when Seascape sends a payout, so pick a schedule. Minimum payout (BZD) carries a small balance forward to the next payout.
What happens on payout day: Each payout covers everything up to the end of the day before. Seascape works it out in the morning and then makes the bank transfer by hand. A payout reads Pending transfer until it has left, then Paid with the bank's reference.
Seeing the money: Card payouts shows Awaiting payout (BZD) and Paid out (BZD), with one line per card payment and its fee. Email me a statement for each payout sends a CSV and PDF to your shop email. To copy your accountant on statements, ask Seascape.
Refunds come off the balance. If refunds are bigger than your card takings, the difference comes off your next payout.
Still stuck?
Signed in, it can also look at your own shop.
A person reads every one: support@seascape.bz