Saved cards and charging the balance later
Choose whether cards are saved and whether staff may charge the remaining balance later.
Belize Bank can keep a customer's card so it can be used again. Seascape never stores the card itself. Choose what that means for your shop in Settings → Payments → Saved cards and card charges.
Saved cards:
- Off: cards are never saved.
- For the customer's convenience: a returning customer can pick their card on the bank's page. Your team can't charge it.
- Your shop may charge saved cards: customers tick an agreement at checkout, naming the amount and the date. This needs a free-cancellation window.
Remaining balance: Paid at the shop, or Staff may charge the saved card. With the second, anyone with the Charge a saved card permission (owners, admins and managers to start with) can use Charge a card on file on the booking, up to what the booking owes.
Cards saved before agreements existed are labelled, because a customer can dispute a charge to one.
Turning card payments off (Deactivate card payments) stops these charges too, with no separate setting: Charge… stays greyed out and says card payments are turned off, and a charge already started is refused before it reaches the bank. Cards stay saved, so charging works again once you turn card payments back on.
Still stuck?
Signed in, it can also look at your own shop.
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